TestCon Europe 2022

October 24 – 27

Vilnius and Online

Rolf Molich


DialogDesign, Denmark


Rolf Molich manages DialogDesign, a tiny Danish usability consultancy. In 2014, Rolf received the UXPA Lifetime Achievement Award for his work on the Comparative Usability Evaluation project. He is vice president of the UXPA, which develops and maintains the CPUX-certification. Rolf is the co-inventor of the heuristic evaluation method.


Usability Testing – An Introduction

Usability testing can dramatically improve products. It is an essential tool for uncovering usability problems and demonstrating them to co-workers.

This workshop will explain and demonstrate a streamlined approach to usability testing that you can apply to your own products. You will hear what usability and user experience is, and the important differences between them. The talk will focus on the popular “think-aloud” method for usability testing. You will hear about usability testing on a limited budget (“guerilla usability testing”), usability testing in agile projects, and how to “sell” usability to your co-workers and management.

The workshop will include demonstrations, short exercises and quizzes.


Part 1:

  • Introduction and Basic concepts
  • Exercise 1: Live usability test of Ryanair’s website
  • You’ve got to test it: Usability testing in the human-centered development cycle
  • 1, 2, 3, Test! – How to do a usability test
  • Exercise 2: Usability test tasks for Ryanair’s website
  • How to write good usability test tasks


Part 2:

  • Exercise 3: Watch and discuss video of usability test of paper prototype;
  • Exercise 4: Evaluate a usability test report
  • Properties of a good usability test report
  • Exercise 5: Watch and discuss usability test video
  • Wrap-up and questions


The main goal of the workshop is to introduce participants to the basics of usability testing. After completing the workshop successfully, participants should be able to plan and conduct a simple usability test.

Target audience

Anyone who is interested in serving their end users well. No previous knowledge of usability or usability testing is required. However, the attendees should be familiar with the basic concepts of software development.

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