TestCon Europe 2021

Online Edition

September 7-9

Online

Steve Upton

Lead QA Consultant

ThoughtWorks, Germany

Biography

Steve is a Quality Analyst who works to build empowered teams, capable of delivering and taking ownership of quality. He has worked on a wide variety of products, from mainframes to microservices, and enjoys bringing new perspectives to different technical contexts.

Steve is passionate about systems thinking, building quality into culture, and testing as part of continuous delivery in modern, distributed architectures. Outside of work, he enjoys travel, reading, and mountains.

Talk

Stop Trying to Fix Everything

When things go wrong we try to do better. Incident Analysis, Root Cause Analysis, and Post Mortems are an important part of continuous improvement and many of our workflows. We’re going to look at what we do when things go wrong and the really easy things we can do to make things worse.

Session Keywords

🔑 Root Cause Analysis
🔑 Incident Response

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